During Peak times (hello Wedding Season & Sale Time) please allow approx 2 business days to process and ship your order for Plain/Unpersonalized items. Any items that are to be customised / personalized for you with name, title etc (including diamante) please allow approx 5 business days for us to processes your order during this time.
We ask that if you are having your items delivered to a Business, please include the Business Name in the appropriate field when entering your details.We regret that we cannot be held responsible for items that are undelivered due to insufficient / incorrect address. Wholesale Satin Robes is not responsible for any loss or damage incurred during transit.
We ship via Australia Post only. Delivery times do vary but please allow for standard delivery - approx 2-7 business days from dispatch depending on your location. For Express Service we use only Australia Post and please allow 1-4 Business days from dispatch depending on your location.
We offer Complimentary Shipping within Australia for all order over the value of $15. Express Postage is also available at checkout @ $15 per order.
Upon parcel lodgement you will receive an automated message via email from Aust Post advising you of your tracking number & expected delivery date. It is extremely important that your correct email address is on your order, otherwise you will not receive shipment notification.