During Sale time please allow approx 2 business days to process and ship your order for Plain/Unpersonalized items. Any items that are to be personalized for you with name, title etc (including diamante) please allow approx 5 business days for us to processes your order during Sale time.
We ask that if you are having your items delivered to a Business, please include the Business Name in the appropriate field when entering your details.We regret that we cannot be held responsible for items that are undelivered due to insufficient / incorrect address. Wholesale Satin Robes is not responsible for any loss or damage incurred during transit.
We ship via either Australia Post or Sendle for standard delivery - please allow 2-7 business days from dispatch depending on your location. For Express Service we use only Australia Post and please allow 1-4 Business days from dispatch depending on your location.
Flat rate shipping of $12 for standard delivery & $15 for Express Delivery per order.
Upon parcel lodgement you will receive an automated message via email from either Sendle or Aust Post advising you of your tracking number & expected delivery date. It is extremely important that your correct email address is on your order, otherwise you will not receive shipment notification.